Our Firm’s policy is to respond to a Significant Business Disruption (SBD) by safeguarding employees’ lives and Firm property, making a financial and operational assessment, quickly recovering and resuming operations, protecting all of the Firm’s books and records, and allowing our customers to transact business. Our plan anticipates two (2) types of SBDs, internal and external.
Internal SBDs affect only our Firm’s ability to communicate and process business based upon, but not limited to, fire, flood or theft. In the event of an internal SBD, then we have established, approximately ½ mile from the Home Office, an Alternate Office which contains all necessary hardware, software and support functions to maintain and transact customer business. Based upon the Alternate Office, any internal SBDs should be remedied same day within 4 hours, however customer orders for purchases and sales of securities will not be affected.
External SBDs prevent the operation of the securities markets or a number of firms, such as a terrorist attack, a city flood or a wide-scale, regional disruption. Our response to an external SBD relies more heavily on other organizations and systems, especially on the capabilities of our clearing firms, National Financial Services (“NFS”) and Pershing. Should an external SBD occur, alternate arrangements made through NFS or Pershing should be established within 24 hours.
In the event that a significant business disruption occurs and your KSI Advisor is unavailable, then NFS and Pershing may be contacted by visiting their websites listed below. In addition, contact information for both are provided within their Business Continuity Plans (“BCP”) posted below.
NFS
Pershing
